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- SHshelby huppa month ago
Tanner, Bree, Cash and Thad were amazing with our basement restoration! Tanner and Bree got to the ranch house quickly and calmed my nerves, Thad came to let me know next steps, and Tanner was back with Cash to finish the project! They were kind, courteous and professional. If you ever have a restoration need, I strongly recommend the Arrow Service Team in Bismarck!
- CECynthia Eicholz3 months ago
WOW!!! I have my home back! Russ C. Was project manager for my claim for water damage. I can't say enough about Russ, his experience and knowledge shines through. From scheduling to completion Russ was always there to answer my questions and quell my apprehension for that I am grateful. The work that was done is exceptional (see photos) I highly recommend Arrow services and Russ, thank you for being so amazing and helpful!
- K-Kate - Rob Ash2 weeks ago
Our main 1" water pipe broke while we were away. After 20,000 gallons of water had time to soak into the basement carpet and everything on the floor, the drywall began to soak up the water and evidence of mold quickly followed. Brock and the Arrow Service team responded immediately by driving over an hour to assess the damage and proposed options that would help us fill the gaps were our home insurance wouldn't cover. They really helped us create the best outcome while managing our out-of-pocket costs. We felt like we had our best friend standing with us in the wet carpet trying to make the best decisions for our home. After assessing the damage firsthand with Brock, we then managed all of the remaining mitigation efforts while being over 400 miles away from the North Dakota team. We were told that we could trust Arrow with the house keys and the work they would do while we were away; that was honest advice and that recommendation was very accurate! Mitigation service work began immediately with drying fans, drywall and carpet removal, and moisture sensors throughout the basement. The Arrow team sent us photos of the work and kept us updated on the mitigation progress. Arrow also worked directly with our insurance company to ensure everything that could be covered by our policy was managed within their scope of work. Although I'd never wish for water damage again, I am positive that Brock and his Arrow Service Team will be the first call I'll make. We have great trust in their work and they have gained our high recommendations for others who may need their services!
- LHLaura Helblinga week ago
We are extremely happy with the carpet cleaning that Leutrim did. Leutrim is professional and so passionate at getting things done. Pricing was reasonable with no ad on pricing just one flat rate . Also Leutrim was so happy and friendly we could have talked for hours . His happy personality is contagious . You will not be disappointed.
- PHPamela Hall Steinkea week ago
Edgar Reyes came out to City Hall to repair, tape, and texture some water damage. He was very professional. Worked quickly and quietly and did a beautiful job. Once the area is painted you will never be able tell there was a repair. Edgar kept me informed during the process. Edgar is a definite asset to the arrow team and I am so pleased with his work.
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