Allstate Peterbilt of Williston

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• ZL

  Zachary Lorana week ago

  I’d do zero stars if I could. If there was a store was ran by adult babies. This would be the place. They don’t take customer service seriously at all. They belittle you and try to argue with you about who’s right like toddlers. They hang up on you. When going into the store for a specific part with a part number, they will argue and say it’s the wrong part. They will then refuse to sell you what you are looking for and replace it with the wrong part making you have to go back and deal with the horrible customer service all over again. When going into the store to speed up the process, they will make you wait for 30 minutes at the minimum, sometimes over an hour. They stand there on their phones and talk to each other, acting like you don’t exist even after getting their attention. I’ve been here 4 times and it has been the same experience each time. I will not be going here again and will be ordering from Minot.

• TB

  Tim Bromaghin6 months ago

  Service department is very helpful. Got me in diagnosed the problem right away. Started working on it soon. I was very satisfied.

• MH

  Marty Houlea month ago

  We had a Motorhome problem, violent shaking on our way through Williston, we were at the shop early this morning, they did an inspection of the likely cause and found nothing, sent us to a tire shop and problem is now solved. We are Thankful for the great service. 10/12/26

• JK

  Jason KLK2 months ago

  McKinzi is the #1 sales person in North Dakota. She always goes above and beyond for all her customers anytime I come in. She is always helping her coworkers and boss. She is just genuinely a great person. But over all great service when it comes parts department.

• AL

  Adrian Luna10 months ago

  100% best service I have seen in years , kari in front office has the best attitude and professional customer care, we had a problem with our truck ( white Peterbilt 579) and the mechanics did excellent job to get us on the road ASAP. All I can say is that from front office( Karin) all the way to management (Ray) did a great job getting us back on road. Sorry for all the trouble through the warranty department.5 stars service all the way. Thanks for everything guys.