Advanced Fleet Services of Nd

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• NR

  Nicole R.a week ago

  These guys were really patient and accommodating with me while figuring out what was going on with my motorhome. They were willing to provide rides back and forth while it was in the shop and even delivered it to the campground a couple of times. After initially not catching the main issue, they were able to figure it out a few days later and didn't charge me for the extra labor even though they had a lot of hours put into it. They seem like a really trustworthy and accommodating shop that is really fair with pricing. I would highly recommend!

• J

  J23 months ago

  Great shop! Knowledgeable, Courteous, Very, very impressive staff. Traveling from WA State across the Country to Philadelphia, PA and our RV had a significant mechanical issue that left us stranded on I-94 E. Had it towed to another shop in Bismarck, ND on a Saturday night and Boon-dogged it all weekend in their Parking Lot until Monday, only to find out that shop could not service a 30’ Class C RV, although their website said they service RV’s. Limped it to Advanced Fleet Services that same Monday after calling. Talked to Chet and he assured me they could handle the problem and they work on these types of RV’s all the time. Due to their schedule, they could not get me in that day but Chet arranged that they could provide Shore Power and get me in first thing Tuesday. Not only did they accommodate the shore power, and allow me to set-up and stay at no-charge in their enormously large parking lot, they had a Tech begin diagnosing the issue right away after hearing I had a family event I was going to that Friday in Philadelphia. Chet assigned the project to Mike, the Service Advisor. Although they could not diagnose the issue then, they assigned the project to one of the most intelligent Mechanical Techs I’ve come across named Brandon on Tuesday. Brandon diagnosed multiple issues that could have caused the problem and went through each possibility with me during multiple test drives. I was so impressed with this tech’s professionalism and intellect that I knew I was in the right hands. Brandon diagnosed the issue and went as far as fix other issues he thought could also be contributing to the ultimate issue. Again, everything explained thoroughly. I was even surprised of the reasonable cost after the diagnosis Monday, me staying there and Brandon’s efforts all day that Tuesday. I left the shop late afternoon that Tuesday and entered PA on Thursday, a day prior to the planned family event. I can not recommend a more competent, organized family owned shop that not only services large Trucks and RV’s but also service light duty trucks and passenger cars. The shop is equipped to handle it all. They even offer Shuttle Service and provide a dedicated shuttle driver who by the way, asked me if I need to go anywhere to get something to eat. I am beyond impressed with this establishment. And highly recommend to anyone and all to take whatever type of vehicle needing any type of service here. You will not be disappointed. You are a Class-Act Advanced Fleet Services. Keep up the great service you provide your community and those not in your community like me. Thank you, Chet, Mike, and Brandon, Thank you!!!!!!!!! -Paul

• DT

  Destiny Turner4 months ago

  Wonderful company who knows their stuff and has fair pricing! After being stranded off I94 about an hour away they were one of the few shops that could get us in same to next day given my husband was driving through with a load for our hauling business. He was towing a boat with our 3500 Silverado dually at the time and they even allowed it to be stored there while they worked on the truck. We were fortunate it was not a major issue and they had it done very quickly at a very reasonable price. Add to that great communication and friendly service, I could definitely recommend them to anyone. Another company that goes in the "favorites" if we find ourselves passing through again. They also helped us by providing us the name of a tow company when our insurance carrier failed to be able to provide us with one. (Red Top Towing was another great, friendly, and reasonably priced companies especially given how far they towed with both the truck and the boat.) Thank you guys again for getting us back on the road quickly and providing us such a great recommendation! Husband would probably be still at that rest top if you hadn't! :-)

• MS

  Morgan Stevens3 weeks ago

  Got us in and out quickly. Mike was phenomenal to work with. Very friendly, easy to talk to, informative and patient. I will 10/10 recommend and continue to bring my vehicles here for service.

• MC

  Mary Caseley2 months ago

  Excellent customer service! Friendly and professional! Travis and his team, Matt and his team really went above and beyond! They worked us in, so our trip wasn't delayed. I simply can't say enough thanks to them!!! Highly recommended!!!