Acme Tools

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• RW

  Rico Watts3 months ago

  For more than 25 years, I have rented equipment from Acme Tool Rentals, and the improvements under Rental Department Manager Hunter Langseth have been exceptional. His leadership has made the rental process consistently efficient and seamless. Hunter’s professionalism, attentiveness, and genuine care create an experience that feels both reliable and welcoming. Every visit to the rental department is a pleasure, and I am confident that, with Hunter at the helm, Acme’s rental operations will continue to thrive for many years to come.

• JL

  Jayde Lindbo4 months ago

  Do not recommend for repair or sales Bought a stihl backpack blower from Acme minot. 9 months old. Bring it in for repair because its running like crap with only like 10 hours on it. They tell me a week to look at it. No I cant bring it in when theyre ready. I have to be without it the whole time. A week turned into two. Called me back quoted me 300 installed for a tiny little carb. On a machine almost brand new should be under warranty no charge. Ive only ever put premixed gas in it, total accountability problem there. I respectfully declined, then she told me I have to pay over $50 for a "diagnostic fee" that I WAS NEVER TOLD ABOUT WHEN DROPPING OFF!!!!!!! Just a slap in the face i guess for not going with their overpriced repair that'll cost me $30 to do myself. Sidenote the diagnostic probably consisted of starting the machine running it for 5 seconds and shutting back off, because it was already obvious the carb or the throttle was the issue. I told her maybe it would be a good idea to tell your customers about the diagnostic fee up front instead of keeping it secret till the end and then holding my product hostage, until i pay it, when you did nothing besides waste two weeks of my time .. Unless you want to pay more than your equipment is worth in just repair, take your equipment ANYWHERE else!!! Rental dept is the only thing good about this entire establishment.

• NM

  Nikki Medalen3 months ago

  Michael was so helpful! I almost hate to go in there as a woman - though I have never had a bad experience. But Michael took the time to explain the Milwaukee tool system and even demonstrated how to put a new roll of string in the weedeater. I was so very happy that he did that for me. I will be back for more attachments!

• SF

  Sharon Fjeldahl4 months ago

  Gage was extremely helpful. I am an older individual, and he was so patient with me. I needed a correction on the serial number for the string trimmer I purchased, and he contacted the company and took care of that for me. I would definitely request his assistance, if I was looking at other items to purchase.

• JF

  Joey Finafrock4 months ago

  Bought a ridding mower from here a week ago and was told it would be in by Wednesday from the wearhouse the purchasing agent for acme tools thought it would be here sooner with in store transfer its been sitting in fargo, nd for 2 days and I was told today its out of there hands well its not being shipped to my house so its still there responsibility till I get it i was planning on spending another 5000 on other equipment but at this rate I'll be going somewhere else now im just hoping its in tomorrow or ill be getting my refund and I'll buy it somewhere else just called Lowes in bismark they have one on hand I can have it as soon as my friend gets off work and drives over to games it i should just get my refund and go and get it instead of waiting for acme to get the one I order in