701 Performance Powersports

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• ZL

  Zach Lutz6 months ago

  Takes advantage of unsuspecting customers. I am Auntie and I own a Spyder and needed a rear tire replaced. Friends suggested 701 Performance. I called and they were able to get me in. I dropped it off and when I picked it up I was a little shocked by the cost. I had not asked prior to dropping it off what the cost might be so I did not question it except for the initial 130.00 . Was refunded that amount. Here is a break down: 130.00 General Service ( just a list of what was to be done) 169.95 Parts (TIRE) 260.00 labor to preplace tire 2 hrs at 130 an hr (guide shows 1 to 2 hours) 195.00 adjust linkage 1.5 hrs at 130 hr (guide shows 15 to 20 minutes to adjust) 796.47 TOTAL -130.00 REFUNDED AS GENERAL SERVICE SHOULD NOT HAVE BEEN ADDED 666.47 NEW TOTAL I rode the bike home, next day a fellow biker noticed the belt was not on properly and advised me not to ride it. Went back to 701 and was told it left the shop just fine and it must have happened when I drove it. Was also told the alignment marks must have been off and that he could adjust the marks and realign it. I was sure that the alignment marks can not be changed. His attitude was not good to start with but this is where it became worse…. I said I was advised not to ride it and he asked by who. I did not give names but said he was a seasoned rider. His response was WELL MAYBE HE SHOULD OPEN UP A SHOP…said what do you want me to do about it. He offered to come and get it. I said no because at this point I would not trust you to fix it properly. His attitude did not fill me with confidence that it would be done correctly. I now am trailering it to Mandan to the dealer with an additional cost of renting a trailer and takin the day off to take it there. This was a very expensive tire replacement. If you are a woman I would advise you NOT to go to 701 Performance .

• BM

  Bruce Mason5 months ago

  ⭐️⭐️⭐️⭐️⭐️ Cody and Madison were a huge help finding the right dirt bike for my daughter. They made the whole process easy and helped us pick out something that was a perfect fit for her. She absolutely loves it! Great customer service and a really good selection to choose from. Definitely recommend checking them out if you’re looking for a fun outdoor ride.

• KH

  k hall9 months ago

  Cody got my bike on Saturday and called me on Tuesday saying it was running....hearing that thing fire up for the first time after parking it for 2 years after a brothers funeral almost brought a tear to my eye...100/10 would recommend! He is honest and is willing to FIX things not just replace them! Give em a try! I bet you won't be disappointed!

• SA

  Sasha Armstrong6 months ago

  Amazing customer service. absolutely do their best to get you what you need. Probably the best service we have ever had you call with any questions they have all the answers and make time to be sure you are satisfied. Cody his wife and team went above and beyond for us that we initially went in to buy one thing and are going back this week for 2 more. They truly treated us like we were family and made our kids feel truly special. If I could give more than 5 stars we would!! Thank you 701!! Your favorite surrey family that keeps coming back to bug you 😅

• NB

  Nina Burger5 months ago

  Amazing people! Cody and Madison are AWESOME to work with. My kids have gotten their bikes, gear, little trinkets there. Awesome deals and all around great place and people!